FAQs
Answers to our most frequently asked questions.
FAQs
Answers to our most frequently asked questions.
SHIPPING
What Shipping Methods Are Available?
All of our shipping methods are available for you to choose from during checkout, including Australia Post, Sendle and others. Please note that COVID restrictions have caused some delays and resulted in some former shipping methods being unavailable.
Do You Ship Internationally?
Yes! We ship internationally via Australia Post, with shipping charges calculated during checkout.
How Long Will It Take To Receive My Order?
Depending on where you live, most orders are shipped wthin 2-3 business days and can take a further ten days to arrive within Australia.
Orders shipping outside Australia can take considerably longer, depending on where in the world you’re located. Tracking should be provided to you once you’ve completed your order.
How Do I Track My Order?
You will receive any relevant tracking information and shipping provider once your order has been shipped.
PAYMENT
What Payment Methods Are Accepted?
We accept payments via credit card via Paypal and Square. Bank transfers are also accepted, though orders are not shipped until payment clears into our account.
For corporate, wholesale or educational orders, we do also accept purchase orders. Please contact us if you would like to place an order using this method.
SUBMISSIONS
Can I Send You My Comic Idea?
Please see our submissions page for up-to-date information regarding submissions.
How Can I Show You My Work?
We often provide folio and pitch reviews at trade shows, comic-cons and book festivals. You are welcome to bring samples of your work along to these events to show us. Often there are allotted times for reviews run by the event, so be sure to check the relevant event websites for further information.